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Nurture the future
How to hire and mentor newsroom interns
By DENNIS SWIBOLD
The best
intern hunter I've known was Jim Strauss, former editor and now publisher
of the Great Falls (Mont.) Tribune, who consistently skimmed some of the best
talent in the University of Montana's School of Journalism.
It
started every winter with a call asking us to spread the word of his visit,
which entailed a 400-mile round trip, often on snow-packed two-lane roads
across the Continental Divide.
He
insisted on cover letters and clips in advance so he could prep for his
face-to-face interviews that sounded more like breezy conversations. The
questions flowed both ways and often ranged beyond the applicant's
resume.
His day
on campus ended with pizza and talk with photographers, reporters and editors
of the student daily as they geared up for the next day's issue. His
choices usually were made by the time he called faculty to confirm his
observations.
Strauss
won more than his share of interns, and many became pillars of his staff. In
talking with good recruiters across the country, it seems his success was no
fluke.
"At
smaller papers, it's all in the picking," says Bill Elsen, a
consultant and former director for recruiting and hiring for the Washington
Post. "You've got to know what you're getting before they get
to the paper."
Strauss
insisted on meeting applicants in person. His best questions were
open-ended ones designed to discover a student's passion for journalism
and not just for writing, designing or taking photographs.
Recruiters
can learn a lot by having students talk about their best work and how it came
about, says Elsen. For starters, they can determine how much of it was done by
editors. But more often the question leads to what excites a candidate or
reveals "how their brain works, how they go from A to Z without going all
over the map."
"I
think a lot of it is seeing how gung-ho they are, especially today, with all
the things they may be asked to do," he says.
Why they want the job
Billy
Weeks, photo and graphics editor for the Chattanooga (Tenn.) Times Free Press,
agrees that gauging an applicant's interest is everything. For him,
non-starters are applicants whose portfolios are filled with work that
isn't journalism or who can't explain why they want the job beyond
the fact that they like to take pictures.
Clips or
photos that showcase a candidate's technical skills or familiarity with a
range of subjects don't always show what really makes them tick, he adds.
"If
they have a choice of sending four or five good photographs in different
subjects, or four or five of their really good photos, I say send the really
good ones," Weeks says. "Always send the best you have."
Weeks
also looks for evidence that applicants know about his paper, his community and
prevailing ethical and professional controversies. Questions about a
student's interests outside journalism often reveal talents that
assigning editors can put to use down the road.
Elsen
encourages editors to consider applicants whose take on the news is smart but
different, the "oddball."
"I
hate to say that," he says, "but at the Post we wanted people who
look at things differently. I'd ask them what they do in their down time.
What you don't want to hear is that all they do is work."
A successful internship
Hiring interns is one thing; ensuring a successful internship is another.
Editors who merely throw students in the fray usually get what they deserve.
Internships
are about teaching, and that takes time, a scarce commodity today as editors
respond to shrinking staffs and other resources. "I can just see some
city editor-type rolling his eyes when the interns show up," Elsen says.
"It's just one more thing he has to do."
Editors
should expect that interns can handle basic assignments, meet deadlines, search
the Internet, know the rudiments of style and understand the fundamental ethics
of their profession. But interns have expectations, too. Most need more than a
quick lesson in who's who in the newsroom and how the computer system works.
They need to grow.
"The
main purpose of an internship is growth, not production," says Joe Grimm,
recruiting and development editor at the Detroit Free Press. "Interns and
editors should be united in their understanding of what the growth goals are.
Interns are a big help – and want to be – but should acquire new
skills during their internship. In many cases, those skills might be the vast
variety of things a person learns just working in a professional
newsroom."
Assigned
mentors are essential. Ideally, they should do a job similar to the
intern's and be someone other than a supervisor, someone interns can feel
comfortable asking how the newsroom really works or to "tell them how to
get the lights turned on in their apartment," says Elsen.
A teaching experience
But
there's no escaping a supervisor's obligation to teach.
Chattanooga's
Weeks goes so far as to assign readings that range from biographies of famous
photojournalists to textbooks on technique. He meets with interns regularly to
discuss how they can apply what they've read to their assignments.
Weeks
also insists that interns meet with him briefly each morning to go over the
day's assignments. "Most of the time they seek me out," he
says. "They say, ‘This is what I have today. What do you think?'
"
Such
meetings, only minutes in most cases, are critical to an intern's
day-to-day success, says Kortny Rolston, city editor for Idaho's Post
Register in Idaho Falls.
"I
try to meet my interns every morning to discuss which stories they're
working on and to coach them through any problems up front," she says.
"That way we're not trying to fix major problems with stories on
deadline."
If
there's time, Rolston adds, have interns watch as editors comb through
their work. It's a great opportunity to teach and deal with problems that
arise as interns tackle increasingly complex stories.
"This
also prevents editors from just ‘fixing' copy, which we tend to do
when we get busy," she says. "Sometimes it's necessary, but
most of the time it's counterproductive. No one learns from it."
Constructive criticism
Weeks
sees his job as providing an environment that allows interns to succeed, and
that means knowing them and their skills well enough to avoid problems.
"I
don't want to put them into a situation they can't handle,"
he says.
An
intern's growth also depends on honest but constructive criticism, says
Elsen, and that includes telling them what they're doing well, something
editors sometimes fail to do.
It's
all good advice. I'd only add that another way to increase the
expectations for interns is to pay them, but perhaps that's a minor point
as some newspapers continue to cut recruiting budgets or slash internships
altogether.
I'm
with Elsen, who thinks that's a big mistake.
"It's
your future," he says.
• • •
Dennis Swibold oversees internships and teaches
reporting and editing courses at the University of Montana's School of
Journalism. His is a former managing editor of the Bozeman (Mont.) Daily
Chronicle and the author of "Copper Chorus: Mining, Politics, and
the Montana Press: 1889-1959."
© 2008 THE ASSOCIATED PRESS. ALL RIGHTS RESERVED
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